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  • Solutions
    • Field Services
      • Cleaning Management of interventions, personnel and time stamps for cleaning companies.
      • Facility Management Organize activities, maintenance, and integrated services for facility management.
      • Outsourcing Hotel Software to manage housekeeping and hotel maintenance.
      • Gardening Organizes jobs, teams and interventions for gardening companies.
      • Home Assistance Schedule visits, operators and home activity management.
      • Multiservices Software to coordinate activities and personnel of multi-service companies.
      • Maintenance Easily manage scheduled maintenance and extraordinary interventions.
    • Hospitality
      • Hotel Solution for housekeeping, maintenance and operational activities in hotels.
      • Holiday Villages Management software for operational activities in tourist villages.
      • Holiday Houses Plan and monitor cleaning and maintenance activities for holiday homes.
  • Features
    • Field Service
      • Presence Recording
      • Stamping App Intuitive app to clock in and out, anywhere and quickly.
      • Shift Schedule Easily plan shifts, daily activities and operational interventions.
      • Job Reporting Check costs, revenues and progress of orders in real time.
      • Integrazioni Connect Hoida to your favorite software with easy integrations.
      • Stamping devices Choose between NFC and GPS devices for precise and flexible time stamping.
      • Warehouse Management Manage inventory, consumption and warehouse movements with ease.
      • Document Management All your business documents organized and easily accessible online.
      • Expense Report Simplify expense report collection, approval and tracking.
      • Reporting Clear and comprehensive reports to analyze performance and productivity.
      • Ticketing Easily manage requests, reports and interventions from a single platform.
    • Hospitality
      • Housekeeping Hotel Easily manage rooms, housekeeping and daily hotel activities.
      • Hotel Maintenance Schedule and monitor routine and urgent maintenance.
      • Hotel Integrations Connect Hoida to your hotel's existing PMS and tools.
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IT

Cloud-Based Ticketing Software

With Hoida's Ticketing functionality, you can simplify the customer support process by turning every email received into a support ticket, prioritise and update the status.
Request a demo
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Our cloud-based ticketing solution enables you to build stronger relationships with your customers: you get faster response times, increased productivity and the certainty that reported issues are handled correctly.

The shared dashboard allows you to view all tickets in one place: it helps your team better manage resolution priorities, saves time and enables them to provide the highest level of customer service. All this from one platform, to enable you to work better and faster.

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Providing service and troubleshooting that is fast and efficient gives you a competitive advantage in the marketplace. A potential customer's choice about adopting a service or a specific company often depends solely on the details and the level of attention given to it.

Invest in a system that allows you to offer this. Gain a significant competitive advantage and take your business to the next level, differentiating yourself from your competitors. Don't waste time and energy. Request a free demo of Hoida now.
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Via Alessandro 42, 20124 Milano (MI) | 02 2111 8569 | info@ekeria.com

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