Hoida: the Field Service Management Software for Operational Field Work
What is Hoida and how it simplifies Field Service Management
Hoida is a cloud-based software developed by Ekeria, designed to digitalize and optimize the management of operational activities carried out in the field.
The platform enables companies to organize and coordinate interventions, shifts, personnel, activities, and reporting within a single centralized system, reducing inefficiencies and improving operational control.
Hoida belongs to the category of Field Service Management (FSM) software, used by organizations to plan, coordinate, and monitor field operations and distributed operational teams.
By providing real-time visibility into field activities, Hoida helps keep office staff and field workers aligned, collect reliable operational data, and support more effective organizational decision-making.
The main operational challenges Hoida solves in field service work
As field operations grow, maintaining control and visibility becomes increasingly complex. Hoida addresses the key operational challenges related to managing jobs, personnel, and information distributed across the field.
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Lack of visibility into operational activities
Field activities can be monitored in real time, providing a clear overview of jobs, personnel, and the status of ongoing operations.
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Disorganized scheduling and job assignment
Shift planning and task assignment are handled in a structured, centralized way, making it easier to coordinate operational teams.
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Inefficient communication between office and field
Office staff and field operators work within a shared system, reducing errors, delays, and operational misunderstandings.
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Manual reporting and unreliable data
Operational data collection and reporting are automated, improving data accuracy and enabling more effective operational control.
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Hoida is the digital solution that truly simplifies field work: greater efficiency, less waste, and maximum productivity for your entire team.
In which operational contexts is Hoida used
Hoida is used in operational environments characterized by distributed activities, variable workflows, and daily coordination needs.
The professionals who use Hoida for field operations
Hoida is a Field Service Management software designed for professionals who coordinate people, jobs, and operational activities across the field.
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Operations Managers
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Technical Managers
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Field Team Coordinators
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Facility Managers
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Maintenance Managers
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How Hoida works in field service management
With Hoida, field operations are managed within a single cloud-based system that connects the office and technicians in the field. Activities are planned in the back office and shared in a structured way with technicians, who can access operational information from any location and device.
During on-site work, data, outcomes, and documentation are recorded directly from the field and synchronized in real time. This allows companies to track progress, maintain full operational control, and always work with up-to-date, traceable information.
Key Field Service Management features of Hoida
Why choose Hoida as a Field Service Management (FSM) software
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Built for Field Service
Hoida is not a generic management tool adapted to field work, but a platform specifically designed for companies with operational staff working in the field.
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Everything under control, at all times
Planning, activities, and teams are visible and traceable in real time, even in complex and distributed operational environments. -
Easy to use, easy to adopt
The interface is intuitive for both office staff and field teams, reducing training needs and enabling fast adoption.
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Fewer tools, fewer errors
A single centralized system replaces spreadsheets, chats, and fragmented solutions, reducing operational errors and information loss.
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FAQ
Switching to Hoida makes sense when managing field operations becomes complex and tools like Excel or disconnected systems are no longer sufficient. Hoida restores order, visibility, and control.
Yes. Hoida is designed for real-world field operations where unexpected events, variable shifts, and unplanned activities are part of everyday work.
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