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    • Field Services
      • Cleaning Management of interventions, personnel and time stamps for cleaning companies.
      • Facility Management Organize activities, maintenance, and integrated services for facility management.
      • Outsourcing Hotel Software to manage housekeeping and hotel maintenance.
      • Gardening Organizes jobs, teams and interventions for gardening companies.
      • Home Assistance Schedule visits, operators and home activity management.
      • Multiservices Software to coordinate activities and personnel of multi-service companies.
      • Maintenance Easily manage scheduled maintenance and extraordinary interventions.
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    • Field Service
      • Presence Recording Record and monitor staff attendance in real time.
      • Stamping App Intuitive app to clock in and out, anywhere and quickly.
      • Shift Schedule Easily plan shifts, daily activities and operational interventions.
      • Job Reporting Check costs, revenues and progress of orders in real time.
      • Integrazioni Connect Hoida to your favorite software with easy integrations.
      • Stamping devices Choose between NFC and GPS devices for precise and flexible time stamping.
      • Warehouse Management Manage inventory, consumption and warehouse movements with ease.
      • Document Management All your business documents organized and easily accessible online.
      • Expense Report Simplify expense report collection, approval and tracking.
      • Reporting Clear and comprehensive reports to analyze performance and productivity.
      • Ticketing Easily manage requests, reports and interventions from a single platform.
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Field Service Management Software designed to manage complex operations

Hoida is a Field Service Management (FSM) software platform that allows companies to schedule work orders, coordinate field teams and monitor activities and performance in real time, centralizing operational management between office staff and field technicians within a single cloud-based platform.
Hoida Dashboard – Field Service Management (FSM) software by Ekeria for managing field operations
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Chosen by companies managing complex operations

Papalini relies on Hoida’s Field Service Management software
IHS relies on Hoida’s Field Service Management software
Zenith SPA relies on Hoida’s Field Service Management software
Service Key Group relies on Hoida’s Field Service Management software
Best Western relies on Hoida’s Field Service Management software
Markas relies on Hoida’s Field Service Management software
Velox Servizi relies on Hoida’s Field Service Management software
Frassati relies on Hoida’s Field Service Management software
UNA Hotels relies on Hoida’s Field Service Management software
Iniziative Venete relies on Hoida’s Field Service Management software
ThermoThechnick relies on Hoida’s Field Service Management software
Tamas relies on Hoida’s Field Service Management software

When operational work becomes difficult to control

Companies operating in Field Service often experience operational growth that becomes difficult to manage.

Work orders increase. Teams grow. Activities spread across locations. But control does not grow at the same pace.

At this stage, operational weaknesses begin to emerge — reducing visibility and slowing down the entire organization.

    • Lack of real-time visibility into activities and priorities

    • Unstable planning and constant reassignment of tasks

    • Operational processes that are not standardized between office and field

    • Difficulty measuring performance and margins

When operational complexity outgrows the organizational structure, a system is needed to restore order.

Field Service Management software to restore control over operations

To overcome fragmentation and inefficiencies in field operations, companies need a single system that centralizes planning, coordination and data collection.

Field Service Management (FSM) software makes work orders, schedules, priorities and performance visible and manageable within a structured environment, eliminating disconnected tools and scattered communication.

When all operational activities are organized within one system:

    • coordination becomes predictable

    • decisions are based on reliable data

    • control remains solid even as volumes increase

Hoida was built for this purpose: to transform operational complexity into a structured and scalable process.

Field Service Management platform to coordinate technicians, schedule work orders and monitor performance.

Hoida: designed to manage complex operations

Hoida is a Field Service Management software platform designed to turn operational complexity into clear, controlled processes. Work orders, teams and data become centralized and easy to manage, even when growth makes fragmented tools no longer sustainable.

It was developed from Ekeria ’s direct experience managing distributed operational organizations and responds to a concrete need: coordinating people, activities and data in a clear and centralized way.

With Hoida you can:

    • maintain clear coordination even with multiple active teams

    • track every activity in real time, without surprises

    • make decisions based on reliable data rather than intuition

    • support growth without losing operational control

Hoida doesn’t simply manage work orders — it makes operations sustainably manageable over time.

FSM software designed for those who lead, coordinate and execute operational work

In an operational organization, responsibilities change depending on the role.

Those who make decisions need control.
Those who coordinate need fluidity.
Those working in the field need clarity.

A good Field Service Management software adapts to every level of operations.

For those who lead operations

Control over performance, workloads and service quality. Centralized data enables faster and more structured decision-making.

For those who coordinate

Clear planning, quick assignments and real-time visibility. Fewer errors, fewer overlaps and fewer unexpected urgencies.

For those working in the field

Always up-to-date work orders, accessible information and direct communication with the office. More autonomy, less confusion.

A Field Service Management platform to manage activities, teams, materials and performance

Field Service Management software is truly effective only when its features transform planning, operations and control into an integrated system. 

Operations

  • Activity Management - Hoida FSM software

    Activity Management

    Assign, schedule and monitor the operational activities of field staff.

  • Ticketing - Hoida FSM software

    Ticketing

    Manage requests, reports and communications within a single system.

  • Software Integrations - Hoida FSM software

    Software Integrations

    Connect Hoida with ERP, CRM and other business tools.

Workforce

  • Attendance Tracking - Hoida FSM software

    Attendance Tracking

    Manage and automate employee attendance in a simple way.

  • Digital Time Clock - Hoida FSM software

    Digital Time Clock

    Turn employees’ smartphones into a digital time clock.

  • Shift Scheduling - Hoida FSM software

    Shift Scheduling

    Manage staff shifts and activities with a simple and interactive calendar.

Supply

  • Procurement Management - Hoida FSM software

    Procurement Management

    Manage purchase requests and supplier orders with cost and budget control.

  • Inventory Management - Hoida FSM software

    Inventory Management

    Monitor materials and inventory availability in real time.

Governance

  • Analytics and Reporting - Hoida FSM software

    Analytics and Reporting

    Analyze data and performance to improve operational management.

  • Document Management - Hoida FSM software

    Document Management

    Store and organize company documents securely.

  • Expense Management - Hoida FSM software

    Expense Management

    Manage expense reports, receipts and reimbursements in a simple and digital way.

The industries where Hoida optimizes field operations

Organizations with distributed activities and field teams require constant coordination, precise control and timely execution.

Field Service

  • Hoida - Cleaning Services Software

    Cleaning Services

    Management of work orders, staff and operational activities for cleaning companies.

  • Hoida - Facility Management Software

    Facility Management

    Coordination of activities, maintenance and integrated services across multiple locations.

  • Hoida - Outsourcing Services Software

    Hotel Outsourcing Services

    Planning and control of outsourced housekeeping and maintenance services.

  • Hoida - Landscaping Services Software

    Landscaping Services

    Organization of teams and work orders for landscaping companies.

  • Hoida - Home Care Services Software

    Home Care Services

    Scheduling of home visits, shifts and in-home care activities.

  • Hoida - Multi-Services Software

    Multi-service Companies

    Coordination of staff and service activities delivered at client locations.

  • Hoida - Maintenance Services Software

    Maintenance

    Management of scheduled maintenance and extraordinary interventions.

 

 Select your industry to discover how Hoida optimizes planning, coordination and operational control within your specific context. 

Why choose Hoida as a Field Service Management (FSM) software

  • Built for Field Service 

    Hoida is not a generic management system adapted to operational work. It is a platform designed specifically to coordinate people and activities distributed across multiple locations.

  • Integrates with already structured organizations

    It does not require starting from scratch: it enhances existing systems and procedures while preserving operational continuity and stability.

  • Centralizes planning, execution and data

     A single system replaces separate tools, preventing duplication and loss of information. 

  •  Supports growth without losing control

    As teams, work orders and service areas grow, operations do not become chaotic. The system maintains structure and clarity even as volumes increase.

     

Hoida dashboard – Field Service Management software designed to solve operational complexity and improve field operations control

When complexity starts slowing your organization down, it’s time to take back control.

Request a tailored demo

FAQ

When does it make sense to switch to a software like Hoida?

Switching to Hoida makes sense when managing field operations becomes complex and tools like Excel or disconnected systems are no longer sufficient. Hoida restores order, visibility, and control.

Does Hoida work in non-standard or unpredictable operational environments?

Yes. Hoida is designed for real-world field operations where unexpected events, variable shifts, and unplanned activities are part of everyday work.

Is Hoida suitable for both SMEs and highly structured organizations?
Yes. Hoida is used by both small and medium-sized businesses and larger organizations with multiple field teams. The software adapts seamlessly to different levels of complexity.
Which roles benefit most from using Hoida?
Hoida is particularly useful for operations managers, operational managers, and technical managers coordinating people and field activities. Field teams also benefit from clearer and more organized workflows.
How complex is adopting Hoida in an already operational organization?
Hoida supports gradual adoption, even in active organizations. Its intuitive design minimizes training needs and integrates smoothly into existing workflows without disrupting operations.

Request a Personalized Demo

Let’s review together how you currently manage work orders, teams and field activities.

We will show you in a concrete way how Hoida can help you centralize planning, coordination and operational control within a single system.

The demo is tailored to your organization and your processes.
No generic presentation, no commitment.

Fill out the form and schedule a dedicated discussion about your operations.

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Ekeria is an Italian software company specializing in CRM solutions (HubSpot Partner) and in Field Service Management with Hoida, our proprietary software.

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