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Hoida: the Field Service Management Software for Operational Field Work

Hoida is a Field Service Management (FSM) software that helps companies plan, monitor, and control field operations, connecting office teams and field workers through a single cloud-based platform.
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Dashboard Hoida - Field Service Management Software by Ekeria to manage field service
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What is Hoida and how it simplifies Field Service Management

Hoida is a cloud-based software developed by Ekeria, designed to digitalize and optimize the management of operational activities carried out in the field.
The platform enables companies to organize and coordinate interventions, shifts, personnel, activities, and reporting within a single centralized system, reducing inefficiencies and improving operational control.

Hoida belongs to the category of Field Service Management (FSM) software, used by organizations to plan, coordinate, and monitor field operations and distributed operational teams.
By providing real-time visibility into field activities, Hoida helps keep office staff and field workers aligned, collect reliable operational data, and support more effective organizational decision-making.

The main operational challenges Hoida solves in field service work

As field operations grow, maintaining control and visibility becomes increasingly complex. Hoida addresses the key operational challenges related to managing jobs, personnel, and information distributed across the field.

    • Lack of visibility into operational activities

      Field activities can be monitored in real time, providing a clear overview of jobs, personnel, and the status of ongoing operations.

    • Disorganized scheduling and job assignment

      Shift planning and task assignment are handled in a structured, centralized way, making it easier to coordinate operational teams.

    • Inefficient communication between office and field

      Office staff and field operators work within a shared system, reducing errors, delays, and operational misunderstandings.

    • Manual reporting and unreliable data

      Operational data collection and reporting are automated, improving data accuracy and enabling more effective operational control.

Hoida is the digital solution that truly simplifies field work: greater efficiency, less waste, and maximum productivity for your entire team.

Efficient solutions for those managing field work

In which operational contexts is Hoida used

Hoida is used in operational environments characterized by distributed activities, variable workflows, and daily coordination needs.

Field Service
Cleaning Services
Management of jobs, staff, and operational activities for cleaning companies.
Home Care Services
Planning of home visits and care-related activities.
Facility Management
Coordination of activities, maintenance, and integrated services across multiple locations.
Multi-service Companies
Coordination of staff and operational activities for multi-service organizations.
Outsourced Hotel Services
Operational management of housekeeping and maintenance for hospitality facilities.
Maintenance Services
Management of scheduled maintenance and on-demand field interventions.
Gardening Services
Organization of jobs, teams, and field interventions for gardening companies.
Hospitality
Hotels
Organization of housekeeping and maintenance operations in hotels.
Holiday Resorts
Management of operational activities and services within tourist resorts.
Vacation Rentals
Planning and control of cleaning and maintenance for vacation properties.

The professionals who use Hoida for field operations

Hoida is a Field Service Management software designed for professionals who coordinate people, jobs, and operational activities across the field.

    • Operations Managers

    • Technical Managers

    • Field Team Coordinators

    • Facility Managers

    • Maintenance Managers

Hoida enables seamless coordination between office staff and field technicians through a centralized digital system.

How Hoida works in field service management

With Hoida, field operations are managed within a single cloud-based system that connects the office and technicians in the field. Activities are planned in the back office and shared in a structured way with technicians, who can access operational information from any location and device.

During on-site work, data, outcomes, and documentation are recorded directly from the field and synchronized in real time. This allows companies to track progress, maintain full operational control, and always work with up-to-date, traceable information.

Key Field Service Management features of Hoida

Hoida offers dedicated features designed to simplify the work of facility management companies carrying out field operations. Integration with other business tools further streamlines administrative and operational processes, helping your company maintain high organizational and quality standards.
Time & Attendance Tracking - Hoida
Time & Attendance Tracking
Manage and automate employee attendance with ease.
Clock-in App - Hoida
Clock-in App
Turn employees’ smartphones into digital time badges.
Work Schedule Calendar - Hoida
Work Schedule Calendar
Plan shifts and on-site interventions in a clear and organized way.
Activity Management - Hoida
Activity Management
Assign and monitor operational activities in the field.
Warehouse Management - Hoida
Warehouse Management
Monitor your warehouse status in real time.
Document Management - Hoida
Document Management
Store and manage documents digitally and securely.
Reporting - Hoida
Reporting
Analyze operational data to improve performance.
Ticketing - Hoida
Ticketing
Manage requests and communications in a single system.
Integrations - Hoida
Integrations
Integrate Hoida with your existing applications.

Why choose Hoida as a Field Service Management (FSM) software

    • Built for Field Service

      Hoida is not a generic management tool adapted to field work, but a platform specifically designed for companies with operational staff working in the field.

    • Everything under control, at all times
      Planning, activities, and teams are visible and traceable in real time, even in complex and distributed operational environments.

    • Easy to use, easy to adopt

      The interface is intuitive for both office staff and field teams, reducing training needs and enabling fast adoption.

    • Fewer tools, fewer errors

      A single centralized system replaces spreadsheets, chats, and fragmented solutions, reducing operational errors and information loss.

Manage field operations with a Field Service Management software from any device

FAQ

When does it make sense to switch to a software like Hoida?

Switching to Hoida makes sense when managing field operations becomes complex and tools like Excel or disconnected systems are no longer sufficient. Hoida restores order, visibility, and control.

Does Hoida work in non-standard or unpredictable operational environments?

Yes. Hoida is designed for real-world field operations where unexpected events, variable shifts, and unplanned activities are part of everyday work.

Is Hoida suitable for both SMEs and highly structured organizations?
Yes. Hoida is used by both small and medium-sized businesses and larger organizations with multiple field teams. The software adapts seamlessly to different levels of complexity.
Which roles benefit most from using Hoida?
Hoida is particularly useful for operations managers, operational managers, and technical managers coordinating people and field activities. Field teams also benefit from clearer and more organized workflows.
How complex is adopting Hoida in an already operational organization?
Hoida supports gradual adoption, even in active organizations. Its intuitive design minimizes training needs and integrates smoothly into existing workflows without disrupting operations.

Request a Personalized Demo

Discover how Hoida adapts to your operational needs and daily workflows with a free demo tailored to your real business context.

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Ekeria is an Italian software company specializing in CRM solutions (HubSpot Partner) and in Field Service Management with Hoida, our proprietary software.

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