ekeria logo
  • Services
    • layer-group-solid Products
      • Hubspot Complete CRM for Marketing, Sales and B2B Services
      • Klaviyo Email marketing and advanced automation for B2C eCommerce
      • Hoida (by Ekeria) Management software for enterprises operating in the field
      • AirCall Cloud-based telephone switchboard for sales and customer service teams
      • BigCommerce SaaS platform to create and manage scalable eCommerce
      • Iubenda Web legal compliance software (privacy, cookies, terms of use)
    • lightbulb-regular Software solutions
      • Marketing Software and tools to automate and optimize marketing team activities.
      • Sales Digital solutions to manage and improve the work of the sales team.
      • Customer Service Platforms to organize, track, and make customer service more efficient.
      • Field Service Software to plan, monitor and optimize the activities of field operations teams.
    • code-code Customized software
      • Website We build custom, high-performing and optimized websites for your business.
      • eCommerce We create custom eCommerce, integrated with the best SaaS platforms.
      • Mobile App We develop custom user experience-oriented apps for iOS and Android.
      • Software development We create bespoke software solutions tailored to every need.
  • Projects
  • Agency
      • Who we are Learn about Ekeria's history, values and team.
      • Ekeria Up Visit the division's website dedicated to branding and digital marketing.
  • Contacts
IT

Field Service Management: Efficiency for Field Activities

 

Plan field service efficiently,
saving time and improving results.

Importance

Why Field Service is so important

Field Service is the set of assistance and maintenance activities that take place in the field, outside the company headquarters, often directly at the customer's headquarters or place of use.

This service is crucial for all those companies that offer technical support, repairs, cleaning, home assistance, installations or inspections. It represents a fundamental added value to maintain high customer satisfaction and guarantee operational continuity.

Organize your employees' work in the field

The Field Service Solution That Simplifies Work

Through technologies created and implemented ad hoc, such as Hoida, we help you optimize your field service work in many aspects:

  • Scheduling interventions more efficiently, assigning the right technicians at the right time
  • Reducing response and problem resolution times
  • Monitoring the status of each intervention in real time
  • Improving communication between field technicians and the internal team
  • Facilitating the management of digitalized documents on a single platform
  • Managing stamping in a digitalized way

Services

The Benefits of Trusting Ekeria

We will help you implement the Hoida software and learn, with training calls that can be booked on demand.

Offering your customers a well-functioning and optimized Field Service can make the difference in terms of satisfaction. It also saves time for both the organizational team on site and the workers in the field. Contact us now to learn more.

Digital Tips

What will we talk about?

Ekeria is an agency specialized in the digital world, that is, it uses online channels to support companies in their growth path.

In our Blog you can read the latest articles with trends from the digital world, written by our experts.

Contacts

Learn how to align your company's sales, marketing, and service processes.

If you want to align your company's processes, contact us at Ekeria, Digital Agency in Milan.

ekeria-logo-white-no-tagline
social-icon social-icon social-icon social-icon
SERVICES

Products
Solutions
Web Development

WHO WE ARE
Agency
Projects

Contacts
logo-assosoftware-low-size
certificazione-9001-ekeria-low-size

© 2025 Ekeria S.r.l  |  P.IVA 1161796096
Via Alessandro 42, 20124 Milano (MI) | 02 2111 8569 | info@ekeria.com

  • Privacy Policy
  • Cookie Policy
  • Terms and conditions
  • Quality