Report Hotel Housekeeping: software that simplifies work
In the fast-paced world of hospitality, efficiency and quality of service are critical to ensuring an exceptional guest experience. Among the various departments that help maintain these high standards, the Housekeeping department plays a crucial role. This department is responsible for cleaning and maintaining the rooms and common areas of the hotel, ensuring that every corner of the facility is spotless and welcoming. There are tools that make this job more agile and smart, from planning to essential reporting. Let's take a closer look at what they are.
Housekeeping department in hotels: what it is and what it does
The Housekeeping department in a hotel is responsible for cleaning and maintaining the rooms and common areas. It may be an in-house department or an outsourced housekeeping system. Housekeepers, under the supervision of the housekeeper or housekeeping manager, are responsible for ensuring that rooms are clean and tidy to maximize the guest experience. This department plays a key role within the hotel facility, ensuring high standards of cleanliness and comfort for guests.
In a hotel, the Housekeeping department usually makes the report by keeping track of rooms that are cleaned, in need of cleaning, and under maintenance. Using special software, the department optimizes the management of room cleaning, quickly identifying rooms that require action and coordinating housekeeping staff efficiently to ensure maximum efficiency.
How does the Housekeeping department carry out the report in the Hotel routinely?
Housekeeping departments in hotels usually handle reports through a combination of traditional techniques and modern technology. In many hotels, especially small and medium-sized ones, housekeeping reports are still handled manually. This may include:
- Daily Worksheet: Each cleaner receives a daily worksheet listing rooms to be cleaned, special requests, and other tasks.
- Check-list: Use of check-lists to ensure that all cleaning activities are completed correctly.
- Paper Log: A paper log is maintained to note rooms cleaned, maintenance reports, and other relevant details.
Criticality of this system
Although still very common, the paper system reports several management problems. Papers may go missing or be accidentally spoiled. Useful information might be transcribed incorrectly, precisely because it is entered manually. In addition, employees receive updates on their work schedules only when they receive the sheets, and not before.
Last but not least, there is the ecological issue. Having to constantly print sheets wastes a lot of energy and a lot of paper.
Advanced Housekeeping Report
An advanced housekeeping report is essential for monitoring and improving department performance within a hotel facility. This type of report provides detailed information on housekeeping activities performed, the status of rooms, and the effectiveness of housekeeping operations. From this, the facility can calculate such things as costs and salaries, or even the effectiveness of housekeeping.
With advanced reporting, hotel managers can analyze the data collected and identify areas for improvement, implementing targeted strategies to optimize housekeeping operations and ensure a flawless environment for guests, in terms of cleanliness but also timing. All of this maximizes the efficiency of the housekeeping department, and the hotel can maintain high quality standards. But how can an advanced and easy-to-manage hotel housekeeping report be achieved?
Housekeeping software solutions in hotels
Specific housekeeping report software provides the lodging establishment with advanced tools for managing housekeeping and creating detailed reports. These software solutions help hoteliers streamline housekeeping operations by simplifying housekeeping planning, room control and communication with housekeeping staff.
More specifically, we talk about a comprehensive management system that allows the housekeeper to schedule maid shifts, check in real time what state a room is in, and, with all this data, generate reports automatically.
Specific software for cleaning reports: Hoida
Hoida software is an advanced solution for hotel housekeeping management. This housekeeping software offers sophisticated features for planning housekeeping, identifying rooms requiring action, and managing housekeeping staff. It enables planning of future activities well in advance, even allowing them to be scheduled on a periodic basis.
The system is cloud-based and consists of a platform for housekeeper use and an app for maids. Whenever they start and finish a shift, the maids can report it via the app. Whenever they enter a hotel room to clean it, they can report their presence there. They can also report if something is missing from the minibar or if there are missing or misplaced items in the room. By doing so, the housekeeper will have real-time control over all rooms, signaling cleaning priorities to those that need to be fixed first in anticipation of an incoming reservation.
All this data is recorded in the cleaning software system, saving valuable time regarding data collection. With Hoida, customized and easily manageable reports can be generated. In addition, we ensure that the data is protected and safe, and that it is not dispersed in any way.
Would you like to learn more about software that makes managing your facility easier and smarter, with greater customer but also employee satisfaction? Contact us now and request a free demo to get all the details.
