Housekeeping App for accommodations
Hotel housekeeping management with Hoida's Housekeeping App
A control panel will give you real-time evidence of the status of the rooms.
The housekeeper will be able to see the work to be done and assign it to the staff on duty, add special arrangements and room notes.
The maids will see what they have to do, directly on their smartphones, with no risk of misunderstandings and no possibility of making mistakes.
It will be easier than expected to work with Hoida’s Housekeeping App.
We facilitate the work of waitresses
Our experts have designed the functionality of the Hoida Hospitality App precisely so that it can be used with extreme ease even by those who are not particularly familiar with IT tools.
We want everyone to feel comfortable while working, which is why we have created a tool that simplifies tasks.
The staff on the floors will see the work they have to do, each their own, with all the indications of priority and the type of set-up needed.
The housekeeper will know in real time what has been done and will be able to make her own checks.
The receptionist will know in real time what is happening in the facility.
The main features available to waitresses
- Start andend of work: by declaring the start and end of work, you let the housekeeper and reception know your position and what you are doing
- Do not disturb: you can indicate that the guest does not wish to be disturbed. We will come back later
- Found clean: there are cases when the guest prefers not to be cleaned.
- Maintenance request: during cleaning, you may notice some problems that you should report to the maintainer
- Lost & Found: it often happens that items are forgotten in the room. The maids will report this with the App
- Checklist: for the more virtuous, ask the maids to complete a checklist before completing the job
- Linen: linen counting is a must. With Hoida Hospitality it will be easy
- Minibar: checking the consumption of the minibar allows the reception to have certain information, useful at checkout
The main functions available to reception and management
- Reporting: keeping track of what is happening in the hotel is the first step to ensure that everything runs smoothly.
- Fittingsand Notes: the customer communicates his or her room-fitting needs and reception passes the information on to those who have to deal with it.
- Checklists: with Hoida, the reception can fill in the opening, closing, shift change checklists.
- Reminders: replaces the sheets of paper where you write down things to do, which then have to be passed on as handovers at shift change.
- Warehouse: never run out of important things for the day-to-day running of the facility. Warehouse stock will no longer be a secret.
- Lost & Found: if a customer calls saying that he has forgotten some item in his room, reception will be ready to check if it has been found and where it has been placed.
- Maintenance: one of the most delicate points for hotel managers. Knowing what is needed is a key element.
